Job Description

Marathon TS is looking for a ServiceNow junior developer who is excited to grow with us on an Agile team supporting a variety of applications for USCIS. As an expert in digital strategy, you will be helping meet our goal of empowering citizen development.

What You'll Do

• Configure solutions for the assigned user stories.
• Configure, code and unit test ServiceNow capabilities of simple to moderate complexity
• Actively participate in product demonstrations, project ceremonies and code reviews;
• Support defect remediation efforts such as user acceptance testing, completing assigned defect fixes.
• Supports end user training as needed; and researches and troubleshoots ServiceNow-related Tier 2 and Tier 3 issues
• If necessary. The Junior ServiceNow Developer also serves as a backup to the Mid-level Developer for researching and responding to ServiceNow-related incidents.
• Interface with enterprise teams responsible for the re-platforming and development of locally developed applications.
• Participate in the development of functional business requirements and helps users assess relative priorities for both business process and technology solutions.
• Understand business processes and priorities. Evaluates alternative business process and technology solutions and participates in making technology recommendations to enhance business operations.
• Work collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups.
• Develop working knowledge of the client's vision and uses this information to support continuous improvement initiatives.

Qualifications:

• Current Client EOD preferred/Ability to receive Client EOD Required.
• US Citizenship required.
• Bachelor's Degree
• 1-3 years of experience in ServiceNow development – experience should include experience in tool configuration, coding and scripting, design work, and deployment; specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications
• Experience with ITSM
• Experience working on an Agile team.
• Possess a ServiceNow Certification.
• Client‐focused approach with outstanding interpersonal skills

Preferred Skills:

• Experience supporting the implementation, administration, configuration, and/or development of Portal or CMDB

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").

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